Tech for Campaigns is the largest digital, political volunteer network in the United States. They provide progressive and centrist political campaigns with access to world-class talent and technology to implement digital strategies needed to win, powered by a growing community of nearly 10,000 skilled volunteers.
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Økning av antall bemannede interne og kampanjeprosjekter
Økning av frivillige matchet på ett år
I 2017 startet Tech For Campaigns (TFC) som en idé mellom tre teknologigründere, som trodde at teknologiarbeidere ville hoppe på muligheten til å bruke ferdighetene sine for å hjelpe til med å velge demokrater. I løpet av tre dager etter å ha delt ideen sin via et Google-dokument, hadde Jessica Alter og hennes medgründere samlet over 700 interesserte frivillige. Utfordringen de sto overfor var å skalere den første gruppen av interesserte frivillige for å møte behovene til hundrevis av demokratiske kandidater over hele landet.
Jessica says, “The demand for highly skilled tech talent was huge from the outset, so we had to quickly identify a way to streamline the onboarding and matching of volunteers to projects.”
TFC’s Head of Operations, Alex Lindsay, says “We take privacy and security very seriously, and part of that is ensuring that every volunteer signs a non-disclosure agreement (NDA) before they are added to any internal service.
“Our initial onboarding process included sending an email with a link to the NDA, a Slack Bot integration for internal notification of signed NDAs, followed by a manual step of recording and matching volunteers to projects,” says Alex.
«Vi har vokst fra 50 til 250 prosjekter bemannet med frivillige på ett år. HelloSign hjelper oss med vårt oppdrag om å bli den digitale armen for progressive og sentristiske kandidater.»
Jessica, Alex og teamet visste at de måtte bygge en automatisert onboarding-arbeidsflyt for å skalere antall kampanjeprosjekter i et stort valgår. Så de gikk til HelloSign, da de ønsket en mobil først-API-løsning som de kunne bygge inn i deres frivillige matching-system i løpet av et par dager.
“What we like about the HelloSign API is that it allows us to maintain legally binding signatures with validated data for compliance, without any manual intervention”, says Jessica.
Alex adds, “Integrating the API has proved incredibly valuable, and was critical in automating our workflow. Once we initially match a volunteer with a project in our internal system, we’re notified immediately when the NDA is signed by the volunteer. The API integration allows the volunteer to automatically move through the onboarding pipeline, which has enabled us to remove a manual step from our process.”
Another big achievement in 2018 is the massive increase in the number of internal and campaign projects that have been staffed with digital volunteers. “We’ve grown from 50 to 250 projects staffed with volunteers in one year. HelloSign is helping us on our mission of becoming the digital arm for progressive and centrist candidates,” says Jessica.
Alex adds, “When campaigns come to us looking to run digital projects that are critical to their electoral success, our own digital transformation is enabling us to become their digital partner. We can quickly identify their needs and match them with a team of three to five volunteers with deep, relevant tech expertise.”
I 2018, bare deres andre år i drift, har Jessica og TFC-teamet drevet en enorm økning i antall frivillige som er interessert i å jobbe med interne prosjekter og kampanjeprosjekter.
Jessica, named by Fast Company as one of the Most Creative People in 2018, says “In 18 months, we’ve built a community of nearly 10,000 digital volunteers skilled in marketing, design, social media, engineering, data analytics, and more - who’ve all signed up to help make a positive impact through the TFC platform.”
Alex adds, “Leveraging the HelloSign API in the final volunteer-project match confirmation step was an essential component of enabling TFC to scale the number of volunteers working on projects by almost 5X - from 150 to 650 in one year.”
Å redusere syklustiden for å få signert NDA-er gjorde det mulig for en betydelig del av de 10 000 frivillige å jobbe raskere ved å øke TFCs operasjonelle effektivitet.
«En av nøkkelberegningene vi ser på når vi evaluerer operasjonell effektivitet er den totale tiden som kreves for å bemanne et prosjekt. Hver gang vi må gjøre noe manuelt (som å sende en e-post), bruker det tid og krefter som påvirker denne beregningen negativt.
“Integrating HelloSign has played a role in reducing the total time to staff projects, increasing the number of campaigns we can match each cycle, and enabling campaigns to leverage the skills of our talented tech community.” says Alex.
Det digitale løftet som Tech for Campaigns gir til kampanjer gir dem et konkurransefortrinn, samtidig som det gir teknologiarbeidere muligheter til å frivillig bidra med ferdighetene sine på meningsfulle og virkningsfulle måter. I 2019 ser Jessica og teamet frem til å levere enda flere digitale prosjekter i nøkkelstater, i tillegg til å forberede seg på den store valgsyklusen i 2020.
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